We've restored full functionality of documents for all impacted users. Sorry for the trouble, we appreciate your patience today.
Posted Aug 23, 2023 - 14:49 PDT
Identified
Our engineers have identified the issue due to AWS urls for documents and images. We are working to restore our user's access.
Posted Aug 23, 2023 - 14:23 PDT
Investigating
Some clients are encountering issues when loading Renter Resumes and documents. We're actively looking into this on high priority, and will report back as more information becomes available.